Category Archives: Books

So You Want to Work in a Bookstore: Lesson 5 | Xmas Fun For the Whole Family

Some customers are content to ask just one bookseller a question and call it a day.  Some customers prefer to ask every bookseller they can find the exact same question for a variety of reasons, from the completely innocent to the downright mean-spirited; they’re crazy, they’re 104 and don’t remember the answer, they called the first bookseller stupid to their face because they didn’t like the answer—it could be anything.  But then there are the customers who prefer to ask multiple questions of multiple booksellers as though there were not several dozen other people in line also waiting to ask questions.

As I survey the crowd in front of the information desk, which, at three days before Christmas is more zombie hoard than multiple lines, I offer to help whoever is next.  This is like throwing the bouquet at a wedding.

Crazy-Eyed Woman: Yes, I have another question.

Me: Well, the other girl was helping you already, she can—

Crazy-Eyed Woman: I’m looking for a book for—

Me: You’re just going to ask anyways though…

Crazy-Eyed Woman: Yes.  I was looking for a book for a family of six; ages 6 to 62.  Can you suggest something?

I think to myself its kind of like that Christmas song, if it had been on a strict holiday budget—which, I found out later was actually named the Christmas Song—you know, instead of 1 to 92.  All this time I thought it was ‘Chestnuts Roasting on an Open Fire’.

I bet there’s someone out there that gives a shit about that fun fact.  There is, actually, I helped him two weeks ago.  I looked up the oldest Christmas song still used and found him a book with the history of Christmas carols.  We had a lovely conversation.  He didn’t buy the book.  Why would he?  My time isn’t worth anything.

I don’t make my comment about the Christmas song.  She wouldn’t get it.  She doesn’t deserve my witty banter.

Me: You want something for the whole family?  They’re going to read it together?

Crazy-Eyed Woman: Yes.

Me: Like a Christmas picture bo—

Crazy-Eyed Woman: No!

Doesn’t want that.  Isn’t going to offer me any clues.  I say clues because she clearly knows exactly what she wants.  Whatever I recommend is going to be received with a simply ‘no.’  The problem is that she knows exactly what she wants, and that thing does not exist.  Only this very specific imaginary book she just decided she needs immediately will do and nothing I recommend will fill the void of her under-medicated soul.  I look around.  Really, I turn in a circle and try to think of something, as much so she won’t see me roll my eyes as to spot something on one of the nearby table I can throw at her as a distraction while I make a run for it.

Me: And it was six to—

Crazy-Eyed Woman: To sixty-two years young!

That is not a thing.  I hate you and everyone who uses that phrase.  Except my grandmother, that sounds like something she might say.  She’s allowed to, my grandmother’s adorable—but the rest of you need to stop.

Me: Yeah, I have no idea, that’s really a ridiculous question.  Here comes the girl with your other book.  She might know.  Can I please help who was actually next?

So You Want to Work in a Bookstore: Lesson 4 | the Captain (again)

This is the Captain: the Prequel.  Christmas 2012.  My first experience with the legend himself.  If I asked a few of the booksellers I’ve worked with over the years, I’d probably have more stories about this guy than anyone else.  He likes looking at the nudies over in our Newsstand.  He likes describing them loudly but in his defense, the Captain would do this whether or not anyone was around. That’s makes it sound like he’s not a bad guy, right?  Maybe he’s just, you know, not rowing with both oars in the water?

Well, at this point, he’s been told enough times.  He’s been told not to describe these pictures at the top of his lungs.  He’s been told not to show said pictures to other customers.  Whether or not he understands this behavior is wrong doesn’t matter.  It’s been made clear that he should not do it.  Or at least we thought it was.

I get called over to our coffee shop because there’s someone acting… well, a little weird.  He’s been talking to himself for a while, rearranging items on the counter, he went up to someone in line and sniffed them, he’s ripping open sugar packets on the condiment bar and making little Sweet ‘n Low mountains.  I watch him for a bit.  He sees me watching him.  He abandons his Splenda ski-run and makes a b-line for our display of chai tea cartons lined up in front of the espresso machine.  I make my move.

Me: Is there anything I can help you with?

the Captain: Oh, what do you want?  You’re here to throw me out?

Me: Yes sir, you need to leave…

the Captain: And who are you?  You the boss?  You’re the captain?

Me: No sir, I’m not a Captain, but I am the—

He touches the brim of his captain’s hat and winks at me, the son of a bitch.

the Captain:  You know what you need?  You should have some of those marshmallows, those little marshmallows.  Do you have any of those back there?

Me: I’m afraid I don’t have any marshmallows..

I’ve been herding him towards the front doors during our exchange.  Each time I step in front of his path he adjusts to avoid me, which is remarkable as he refuses to look at me.  It’s not far now, perhaps thirty feet or so to the front doors.

the Captain: Let me ask you a question—  I’m going!  Before, let me ask you, do I have time to pick up a woman?  On my way out?

Me: No, you do not have time to pick up a woman.

the Captain: Not even one of these?

He points at a female customer we’re passing and asks her if she’s a librarian.  He walks away before she can answer as there are four other women nearby he must ask as well, and I apologize quickly before following after and attempting to steer him left to the doors.

Me: No!  No one here is a librarian!  I’m sorry about him, I’m so sorry.  No, she is not a librarian either!

the Captain: And what about you?  Christmas shopping!  Huh?

Me: The extent of my Christmas shopping is none of your concern..

the Captain: Hey, let me ask you a question—

Me: Ok, I’m just going to call the cops now..

So You Want to Work in a Bookstore: Lesson 3 | the Chief

This guy looks a lot like one of my little league coaches, the one affectionately referred to as ‘Chief Swings-the-Bat.’  Think Gary Farmer if you ever saw Dead Man.  No?  The Score?  C’mon, that was pretty good.  Edward Norton, Robert De Niro; it was Marlon Brando’s last film.  All right, what about Smoke Signals?  Whatever.  So here’s Chief Gary Farmer, long hair and all.  He has on a dark zip-up windbreaker over a ratty t-shirt and sweatpants.  I got the feeling these were his nice sweatpants.

Chief: I’m looking for rats.

Me: Rats or books on rats?

Chief: Books

Me: Ok, good.  Do you mean books on keeping a pet rat?

Chief: No, just rats.  You know, rats.  What they eat, where they live, their natural enemies besides cats.

Me: Right.  Well, there’s nothing in the store at the moment.  There is a lot we can order that comes up in our ‘Pets’ section.  They should have that kind of information in them.

Chief: Ok, where are those?

Me: No, no, we don’t have any in the store.  We’d have to order them.

Chief: Can you give you give a print out of everything so I can look them up online?

Me: Yeah, whatever.  Here you go.

Chief: Yeah.  Where are your movies about seahorses?

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Cemetery Gates Media is a publisher of horror, paranormal, and fantasy fiction based in Binghamton, N.Y.

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